The five numbers every practice owner should be able to see today

Ask a practice owner how the firm is doing and you will get an instinct. Ask them for the numbers behind the instinct and most of the time they cannot give them to you without going to find them.

There are five numbers that every practice owner should be able to see on a single screen, today, without asking anyone.

Throughput: how much work is moving through the practice and at what rate. This tells you whether you are getting faster or slower over time.

Capacity: who is overcommitted and who has room. This tells you whether you are about to lose someone and whether you can take on more.

Deadline risk: which deadlines are at risk of being missed, and how far out they are. This tells you where to intervene before it becomes a phone call from a client.

Pipeline: what work is coming in that you have not won yet. Most practices manage delivery carefully and manage growth by accident. The pipeline number makes growth visible.

Client concentration: how much of your revenue sits with how few clients. This tells you how exposed you are to a single client leaving.

None of these numbers are hard to calculate. They are hard to assemble, because the data lives in different places. The moment they live in one system, the dashboard becomes trivial. Firmhub puts throughput, capacity, deadline risk and pipeline on one screen so the questions you currently answer by instinct are answered by data.